Our contact details
Name: Shack Songs Ltd.
Address: shacksongs.co.uk
E-mail: contact@shacksongs.co.uk
The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics ,for example your name and address, email address and your IP address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• To provide you with the goods or services you have requested.
We use the information that you have given us in order to provide you with the goods or services you have requested.
We may share this information with our distribution partners, hmrc regulatory or other authorities, our postal or courier providers and payment processors such as Stripe/Paypal.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting contact@shacksongs.co.uk
(b) We may have a contractual obligation
(c) We may have a legal obligation
(d) We may have a vital interest
(e) We may need it to perform a public task
(f) We may have a legitimate interest – the law permits us to process an individual’s personal data , taking into account our needs and benefits and any benefits or risks to you.
DATA CONTROL
If your data has been passed to us by a third party they are the data controller , where we collect your personal data to to fulfil a purchase we are the data controller. Our data processors are our web hosting provider and our payment service providers.
How we store your personal information
Your information is securely stored.
We keep Your personal details digitally on our website for as long as you wish. If you ask us to remove it we will then dispose your information by deleting it.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask thwat we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at contact@shacksongs.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at contact@shacksongs.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk